TAILOREV CUSTOMER CARE

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Questions about fitment, an order or a product? Start here.

Last updated September 24, 2026

Contact details

Email customer care at tsl68186@outlook.com. We use the same address for privacy requests.

Merchant: SITONG TRADING CO., LTD (TailorEV)
Business address: DIRECTOR'S OFFICE NO. 158, UNIT 7 WILSONS BUSINESS PARK, MANCHESTER, M40 8WN, United Kingdom

Return address: Maoyuan South Road, Zaozhuang, Shandong 277019, China. Please contact us before sending any return so we can issue return instructions and identify your parcel.

What to include

  • Your order number if your question is about an order.
  • Your vehicle model and year/generation for fitment questions.
  • Clear photos of damaged, incorrect or fitment-related items.

Never send payment card numbers or passwords.