TAILOREV CUSTOMER CARE

Terms of Service

The terms that apply when you browse or buy from TailorEV.

Last updated September 10, 2026
Complete before launch

Add the legal business identity and place of establishment, then obtain local legal review.

Agreement and eligibility

By using the store, you agree to these terms and linked policies. You must be legally capable of entering a contract in your location.

Products and fitment

We work to keep descriptions, images, prices and compatibility accurate. Confirm the vehicle model, year/generation and configuration before ordering or installing. This does not limit rights for faulty or misdescribed goods.

Orders, prices and payment

An order is an offer to buy. We may reject or cancel for stock errors, suspected fraud, pricing mistakes, shipping restrictions or legal requirements. Amounts taken for a cancelled order are refunded.

Safe installation

Follow product and vehicle instructions. Do not obstruct airbags, controls, sensors, cameras, visibility, charging equipment or safe operation. Use professional installation where appropriate.

Acceptable use and intellectual property

You may not misuse the store, interfere with security, introduce malicious code, scrape unlawfully or commit fraud. Owned TailorEV content may not be commercially exploited without permission.

Liability and mandatory rights

To the extent permitted by law, TailorEV is not responsible for indirect or unforeseeable loss. Nothing excludes rights or liability that cannot legally be excluded, including mandatory consumer protections.

Governing rules

The law of the merchant's confirmed place of establishment applies while preserving mandatory consumer protections and jurisdiction rights in the customer's country.